Privacy Policyfor Shifagarwal Packers and Movers

Effective Date: 2023-07-08
Welcome to Shifagarwal Packers and Movers. We are committed to protecting the privacy and security of our customers' information. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our services.

1. Information We Collect

When you use our services, we may collect the following information:
Personal Information: This includes your name, contact details (such as email address, telephone number), address, and any other information you provide when using our services, like when you book a move or inquire about our services.
Usage Information: We collect information about your interactions with our services, including the pages you visit, your searches for services, and other actions on our website or app.
Location Information: With your permission, we may collect precise or approximate location data from your mobile device to offer location-specific services.
Log Data and Device Information: We automatically collect log data and information from or about your computer, phone, or other devices you use to access our services.

2. How We Use Your Information

We use, store, and process your information to provide, understand, improve, and develop our services, create and maintain a trusted and safer environment and comply with our legal obligations. Specifically, we use your information to:
Provide you with our services, including customer support;
Conduct analytics and research to improve and optimize our services;
Send you service, support, and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
Comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties.

3. Sharing and Disclosure

We do not share or disclose your personal information to third parties except in the following circumstances:
With Consent: We will share your personal information with third parties when we have your consent to do so.
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, marketing services, email services, and customer services.
Legal Obligations: We may disclose your information to courts, law enforcement, or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law.

4. Your Rights

You have the right to access, update, and delete your personal information. You can exercise these rights by contacting us directly. We may require you to verify your identity before allowing you to access or update your information.

5. Security

We implement reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

6. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by updating the date at the top of the policy and, in some cases, we may provide you with additional notice.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Shifagarwal Packers and Movers
Main Pataudi Road, Village Wazirpur, Serctor-95, Opp. H.P. Petrol Pump, Gurugram (HR)

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